Refund policy

Return & Refund Policy

We want you to feel confident shopping with Pierce Collection. If there is an issue with your order, please contact us so we can review it and help determine the appropriate next step.

Return Requests

Return requests must be submitted within 7 days of delivery.

To be eligible for a return, merchandise must generally be:

• Unworn and unused
• In its original condition
• Free from stains, odors, damage, or alterations
• Returned with original tags and packaging when applicable

Please contact us before sending an item back. Items returned without prior authorization may not be accepted.

Incorrect or Damaged Items

If you receive an incorrect, damaged, or defective item, contact us promptly after delivery. Please include your order number and photographs showing the issue so we can review your request.

Sizing

Customers are encouraged to review the Size Guide before ordering. Sizing can vary between products and manufacturers.

Refunds

Once an approved return is received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to the original payment method. Processing times after a refund is issued depend on your bank or payment provider.

Original shipping charges may be non-refundable unless the return resulted from an incorrect or defective item.

Final Sale Items

Items specifically marked Final Sale cannot be returned or exchanged except where required by law or in the case of qualifying damaged or incorrect merchandise.

For questions regarding an order or return, please contact Pierce Collection before returning merchandise.