Shipping policy

Shipping Policy

At Pierce Collection, we work to ensure every order is processed and delivered as smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days. Processing times may vary during holidays, promotional periods, or periods of high order volume.

Once your order has shipped, you will receive tracking information using the email address provided at checkout.

Shipping Times

Delivery times vary depending on the product, destination, and shipping carrier. Estimated delivery times shown at checkout or provided with your tracking information are estimates and are not guaranteed.

Some Pierce Collection products may be fulfilled and shipped separately. If your order contains multiple items, you may receive more than one package.

Tracking Your Order

Once tracking information becomes available, it will be sent to the email address associated with your order. Please allow time for the carrier to update the tracking information after shipment.

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address at checkout. If you notice an error in your shipping information, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or shipped.

Lost or Delayed Packages

Shipping delays may occasionally occur due to carrier issues, weather, holidays, or other circumstances outside of our control.

If you experience an issue with your delivery, please contact Pierce Collection with your order number so we can assist you.